CAN I EXCHANGE OR RETURN MY ORDER?
We cannot process returns/exchanges due to customer error. Please double check your cart's contents prior to making your purchase.
WHAT IF MY PRODUCT IS DAMAGED?
Damaged products may be exchanged at no cost or returned for a full refund (including shipping). Please contact customer service to process your refund for damaged products via the form below.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Your order will ship in about 1 week from date of purchase, and spend 2-5 business days in transit depending on your location. Orders may be delayed in case of peak demand or inclement weather. We cannot guarantee a specific date of delivery. You will receive tracking information via email upon shipment.
WHERE DO YOU SHIP TO?
We only ship within the U.S. and its territories.
ARE PRODUCTS MADE IN THE UNITED STATES?
Yes, all products are 100% made in the U.S. and union printed.
WHO CAN I CONTACT FOR CUSTOMER SERVICE QUESTIONS?
Use the form on this page to send us any additional questions related to merchandise.
For all questions about merchandise please complete the form below. For all other questions please visit KatiePorter.com